Anna Karvela Sales & Operations Management

Dedicated and determined to elevate your business

Welcome ANNAK Sales & Operations Management

At AnnaK Operations each project we undertake is personally attended with on site consulting services that are proactive during hotel operation and we are always focused on reimagining the hotel industry experience for the traveller and for our partners - Committed to raising hospitality standards and practices, and pursuing maximum profit potential for our clients.

We offer practical, effective and proactive Operations and Management Solutions and Innovations with over 15 years of hands-on experience in employment based roles in the hotel and travel industry .

anna karvela Sales & Operations Management

Expert Sales & Operations Consulting for Sustainable Growth

We specialize in optimizing business operations and sales strategies to help you maximize efficiency, improve customer experience, and drive revenue. With a hands-on approach, we provide tailored solutions that align with your goals, ensuring smooth day-to-day management and long-term success.

Who We Are

ANNAK Sales & Operations Management

With over 20 years of experience in the Tourism and hospitality industry locally and internationally in luxury high demand establishments and chains and officially qualified in Hotel Management, my experience has covered the following areas:

Anna Karvela
Fractional Sales & Operations Consultant

Tourism and Hospitality

Restaurants - Service & Management
Travel Industry
Incoming Tourism - Reservations Management & Contracting

Hotels

Reception
Shift Leader
Front office Management
Reservations Management
Sales and Revenue Management
Guest Relations Management
Concierge
Room Division Management
Operations and Hotel Management

Get a personalized analysis for your accommodation

"This industry fuels me and challenges me to always evolve and continue to increase my knowledge and experience through my collaborations with my clients.

With our selective consulting services you will have a partner in me that you can trust and I will drive your business no differently than if it were my own and that is what sets AnnaK Operations apart.

It is always an honour and privilege to be invited in to my clients business and to elevate the product with strategic planning and passion for the industry.

I look forward to partnering with you!"

Anna Karvela

Fractional Sales and Operations Consultant

Services

ANNAK Sales & Operations Management

We offer a comprehensive range of services designed to optimize your operations, sales, and customer engagement. From on-site consulting and training to digital marketing strategies, our solutions are crafted to fit your unique needs. Explore how we can help you streamline processes and achieve measurable growth.

On Site/ In House

Consulting on management operations support and solutions
Front Of House Training and set up
Reservations Department Training and set up
Junior Management training
Senior Management Support

Hotel Operations Consulting guiding staff members and managers during operation of the property to ensure smooth and optimal operation that is beneficial and optimistic for the business, the team and of course the guests.

Sales Scaping & Targets

Analysis of the existing status
Set objectives -forecast
Determine and set action timeline
Room types/categories classification and definition
Rate plans – Extra pax charges - Supplements - Booking terms and policies
Content Checking & Editing
Online Sales / Travel Agents -OTA’s
Offline Sales & Contracting- TAs & TOs
Analysis and monitoring of sales strategy

Digital presence & marketing

Creating customized audiences based on history (emails), website visitors, and search engine users.
Implementing scheduled supportive campaigns for early bookings, last-minute deals, and special offers.
Launching dynamic remarketing campaigns for website visitors with scenarios, based on their actions (availability search, booking page).
Conducting campaigns

Online Reputation Management

Developing strategies for responding to comments and online reviews.
Brand Protection & Brand Enhancement.

Social Media

Customized strategies for each platform with a bi- monthly plan.
Creating/growing audience through targeted posts.
Content Creation
Managing communication
Account / profile set up - Facebook, Instagram, & Google My Business.

Transform Your Front Desk into a Revenue-Generating Hub!

By refining front desk operations, we help you create a welcoming environment that enhances guest satisfaction, boosts revenue, and strengthens brand reputation. Contact us today to discuss how we can optimize your front desk services!

Our Philosophy

ANNAK Sales & Operations Management

We empower businesses with strategic sales and operational solutions that drive efficiency, profitability, and customer satisfaction. By optimizing processes, training teams, and enhancing digital presence, we create sustainable growth and long-term success.

Our hands-on approach ensures tailored strategies that align with your unique business goals. With a focus on innovation and excellence, we help you streamline operations, boost revenue, and elevate your brand. Let’s work together to take your business to the next level!

annak Sales & Operations Management zakynthos

Let’s Drive Your Business Forward!

Struggling with sales growth or operational efficiency?

We provide expert solutions to help you optimize, scale, and succeed. Whether you need strategy, automation, or hands-on management, we’ve got you covered. Let’s discuss how we can take your business to the next level. Fill out the form below, and let’s get started!

MOB: (+30) 698 794 1656
MOB: (+30) 697 269 7388
LAND: (+30) 26950 37070

Argassi, 29100 Zakynthos
Greece

annak.operations@gmail.com
annakarvela.com